Cancellation requests are not guaranteed and depend on the status of your order. Additionally, a cancellation fee of 5% of the product price will apply to all approved cancellations. To request a cancellation, please visit our CONTACT US page.
Returns
Returns will only be accepted within 60 days of the delivery date granted that the item(s) is in its original state.
The buyer will be entitled to a partial refund once the item(s) are returned successfully. The initial delivery fee is non-refundable, and a restocking fee (5% of the total transaction payment) will be deducted from the transaction amount.
The buyer is responsible for all shipping fees and the return address will be provided after the exchange is confirmed by the DELTITECH Customer Service team. Please contact our customer service team before returning any product. For further information, please refer to our Term and Conditions.
Size Exchanges
Size exchange is available under the condition that the item(s) is unused and in brand new condition. Request for size exchange can only be made within 60 days of the delivery date and subject to availability.
Please contact our customer service team before returning any product. For further information, please refer to our Term and Conditions.[/vc_column_text][/vc_column][/vc_row]
Ordered 2 items, they both came within allotted time, which was prior to Christmas. Both very high quality.Five Star!!
MYMark Yuen Verified customer
★★★★★
Fantastic vendor that carries many hard…
Fantastic vendor that carries many hard to find models.
DDWonderful Verified customer
★★★★★
This is my third time ordering shoes…
This is my third time ordering shoes from this company and I’m always satisfied with my order. The shoes is always in great condition. The shipping is fast. The boxes is in a good condition and my son loves everything.
AMAria marciano Verified customer
★★★★★
They helped me cancel my order and get…
They helped me cancel my order and get a refund very efficiently.
DODanny Oliveira Verified customer
★★★★★
Very reputable and honest company
Very reputable and honest company. And their prices very reasonable I had a great experience shopping with them.
LLisa Verified customer
★★★★★
Great customer service and fast delivery!
I was expecting the sneakers to take awhile to be delivered but they came early! When I had a question they were so quick to respond. I’ve ordered from this site twice and have always had a great experience!
DQDr Quentin Free Verified customer
★★★★★
Wow . . . Great service.
Wow, wasn’t sure if this website was legit . . Prices were very good . . Just wan’t sure in this day and age. But definitely great product, my Nike Jordan 5’s OG arrived very promptly. Very satisfied. Thank you. Melb Vic, Aust.
VEVera Enyang Verified customer
★★★★★
Exactly what i wanted.
Exactly what i wanted.The fit was great and its very comfortable.And it came on time. Awesome.I have been shopping here for a long time and will continue to do so in the future.Thank you
CWCassandra Waring Verified customer
★★★★★
We ordered the wrong size shoe and…
We ordered the wrong size shoe and customer service made it very easy and quick for us to return the shoe, and sent us the correct size in the quickest if time, would definitely use this website again.
STShevchenko Tetiana Verified customer
★★★★★
Good afternoon
Good afternoon! I'd like to leave a review and thank you for the excellent quality of my NewBalance 9060 sneakers. The order itself, delivery, and the solution to the problem of where my shoes are, as the supplier was negligent in their delivery: I had trackin...
PMPaulina Michalczuk Verified customer
★★★★★
Very happy with my order
Very happy with my order. Received it on time. Customer service very helpful
JSJUTHATIP SRICHAINART Verified customer
★★★★★
I ordered 3 times
I ordered 3 times. The first order said 7-21 business days I got it in 11 days, second one said 15-35 business days and I got it in 31 days, and the third one said 7-21 business days now it’s on the way so it probably takes less than 15 days tho. I didn’t...
SSercan Verified customer
★★★★★
You can find any product in their big…
You can find any product in their big stock. They are fast and they do follow up with their order. You can trust them anytime. Thanks for everything!
𝕁𝕦𝕝𝕚𝕖 𝕊𝕒𝕧𝕒𝕣𝕕 Verified customer
★★★★★
Perfect experience
Perfect experience! You can trust this web site 100%
FFaisal Verified customer
★★★★★
Love Deltitech!
One of the best online platforms for ordering hard to get shoes! Customer service was responsive and i highly recommend for genuine product purchases.
DDDavid DiGiovanni Verified customer
★★★★★
Great service. Excellent customer service
Great service. Especially after care service regarding delivery updates and follow through. Excellent and prompt customer service.
SHShirley Hoover Verified customer
★★★★★
This company was amazing to work with…
This company was amazing to work with and my grandson loved the shoes. When I discovered an error on my part, customer service was prompt on response and went over and above anything I expected.
I will definitely order from this company again.
GCGeorge Cvetkovic Verified customer
★★★★★
Back again for another review
Back again for another review. Purchased another 3 pairs of Yeezy
Beluga reflective
Natural
Black
Yet to pick up the black but the natural and beluga reflective came packaged impeccably with outer shrink wrap black plastic with a full air par around the pack...
SESCOTT ELLIOTT Verified customer
★★★★★
Happy Repeat Customer
Package arrived pretty quickly considering I'm in the U.S. and the new kicks are awesome. I've ordered a few times from DELTITECH and would highly recommend =) Shipping is always top notch no damage on the packaging or the shoe boxes inside. I've been able to...
CBChris Barnett Verified customer
★★★★★
Rarely a response to support questions
While the wait was quite long, and the lack of any real customer service, the item I ordered did eventually arrive as described.
SStephanie Verified customer
★★★★★
He got what he wanted
Shoes were exactly as pictured
CCChristopher Cheena Verified customer
★★★★★
It came in as it should but I had…
It came in as it should but I had trouble tracking the order. The product itself was awesome and I would highly recommend.
AGanonymous guy Verified customer
★★★★★
Sneakers
The product came as described the only thing you have to wait a long period of time for your order. Beside that I have no problem with ordering from this company whatsoever.
LLaura Verified customer
★★★★★
Love the shoes!
Love the shoes!
CBCecilia Bravo Verified customer
★★★★★
Leopard sambas
Great runners, quick delivery. I’m very happy with my purchase.
JTJustin Tomecek Verified customer
★★★★★
Great prices
Great prices, fast shipping
SScott Verified customer
★★★★★
Just what I ordered and arrived when…
Just what I ordered and arrived when they said it would.
JJoelle Verified customer
★★★★★
I am very pleased with the purchase
I am very pleased with the purchase. The delivery was within time limit that was said, but unfortunately about 2 hours too late for prom. But nevertheless, very pleased with the purchase. Exactly as expected. Oh yeah, one more thing is the tracking number was...
EGEmmanuelle Grondin Verified customer
★★★★★
Amazing service
Amazing service. They corrected my order for the right size. My bf was so happy with his shoes. He's a runner and very picky :) i will buy again for sure. Good price, fast delivery... cant ask more :)
NJNancy Jane Campbell Verified customer
★★★★★
Shoes and delivery were awesome
The followup message asking me for my honest opinion.
NDNizar D. Verified customer
★★★★★
Good value and experience
Got the shoes I ordered as expected, great experience and communication from their support. Also have very competitive prices vs the rest! Thank you.
AMAndrew Miles Verified customer
★★★★★
Deltitech has great prices and…
Deltitech has great prices and selections. The website is easy to navigate. I'm very pleased with shoes and whole process, I had no issues.
DSDIMPULL.S Smile Verified customer
★★★★★
I love my shoes and the Deltitech team…
I love my shoes and the Deltitech team where a pleasure to work with. I brought the wrong color and they worked their Magic.Thank you!
MMarco Verified customer
★★★★★
Supreme Air Force Ones
My order came within a reasonable time frame. I was able to track it daily. The product seemed authentic as described.
JFJohnathon Ford Verified customer
★★★★★
Been a shopper at this site for a few years. They’re Legit
I’ve been shopping at this site for a few years and they’re legit. Every purchase from Dunks to J’s are authentic guaranteed.
AHAngelo Holm Verified customer
★★★★★
Amazing customer service was great tye…
Amazing customer service was great tye product air jordan 11 year of the snake beautiful authentic nike shoes come double boxed I'll comeback to buy more this is a real review
KGKRISTOPHER GRUNERT Verified customer
★★★★★
Found a pair of now rare Yeezy Adidas…
Found a pair of now rare Yeezy Adidas Slides for my son. I should have gotten a second pair for myself :/
MWMary Wilson Verified customer
★★★★★
The delivery was great
The delivery was great. My grandson loved the shoes.
SRSyed Rehman Verified customer
★★★★★
Excellent and prompt customer service…
Excellent and prompt customer service even on chat.Order arrived before the planned date…..Good Job keep it up
TTammy Verified customer
★★★★★
I just wanted to share my positive…
I just wanted to share my positive experience with your company. The shoes I ordered were authentic, arrived even sooner than I expected, and were priced really well. I’m honestly very happy with the whole process! I’ll be ordering from your website again...
WKWaheed Kara Verified customer
★★★★★
Wicked site…
It came before expected was skeptical cause first time used this site and super happy it’s lagit everything was perfect
NSNatatou S Verified customer
★★★★★
I recommend it 100%
What a great discovery the DELITECH site! I was able to find a very rare shoe model with my choice of size. The delivery was very fast and DELITECH notified me at each step of my order. Excellent customer service and even after. I recommend it 100%.
SCSeleyna Cassandra Diogo Verified customer
★★★★★
beautiful shoes
beautiful shoes, like expected
SPSwis Pokhrel Verified customer
★★★★★
Probably made 4 purchases
Probably made 4 purchases. Got em unc, sb, yellow thunder. True to claims. Proper good. Appreciate the business.
LMLenford Murray Verified customer
★★★★★
Great customer service
The item that I purchased from the US to have ship Canada because I wasn't able to found my size in Canada. Even with the strike that Canada Post had delayed my package, the but a week the strike I received my package in mint condition.
OKOlumba Kelechi Verified customer
★★★★★
Exactly what was ordered and expected.
Exactly what was ordered and expected.
JJules Verified customer
★★★★★
It worked!
Ordered a pair not available in Canada. Took a few weeks to arrive but mostly because of Canadian customs. Shoes were new, exactly what we were expecting, and packaging was intact.
MFMaribel ferreira Verified customer
★★★★★
I was very skeptical at first
I was very skeptical at first . So I looked at some reviews and took a chance .. I wanted to have the Yeezy slides as a part of my spring summer season ..! They fit perfect ..! I gt 38 witch is about a 7 Us .. they fit me rite like if they was made for my feet...
darryn “bigD” skeete Verified customer
★★★★★
They're legit
At first, I was hesitant, because they are located in Israel and the difference in time. However, I received the shoes without a problem, and man, they are amazing. Truly legit. I hope to buy from Deltitech again another day. Pleasure doing business with you.
BSBarry Spencer Verified customer
★★★★★
I can genuinely say that the customer…
I can genuinely say that the customer service I receive is exemplary. Even when things haven’t got to plan (ie missing order) you guys have stepped up and dealt with the situation perfectly. I would definitely recommend your website.
RMRares Moise Verified customer
★★★★★
The shoes are real
The shoes are real, that fit me perfectly and the price was decent. The only problem was that the shipping took almost 1 month
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